Refund, Return and Exchange Policy

Return & Exchange Policy

We want you to love what you wear! If something doesn’t feel right, here’s what you need to know:

Eligible for Return or Exchange:

• Unused items in their original condition
• Items with manufacturing defects

 Not Eligible for Return:

• Used or worn items
  
• Altered or customized products (e.g., stitched blouses, sarees with stitched fall)

Return Window:

• Returns can be made only online - please email at payments.hastakala@gmail.com and our customer support team will assist you with your return.
  

How to Return:

• Returns can be made online or in person at any Hastakala store.

• We offer free return shipping, whether it’s a defect.

Refund Policy:

• We do not offer cash or card refunds.
• All eligible returns and exchanges will be processed as store credit only.
  
• Store credit can be used on future purchases at your convenience.

For assistance with returns or refunds, please reach out at  payments.hastakala@gmail.com or  +919834275547